Privacy Policy
A legal disclaimer
Effective Date: 01.10.2025
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At Character Construction London Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following information:
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Personal details: Name, email address, phone number, company name, and postal address.
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Project details: Information relevant to construction or refurbishment projects.
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Financial details: Payment information required for processing invoices.
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Technical data: IP address, browser type, and site usage statistics (collected via cookies and analytics).
2. How We Use Your Information
Your information may be used to:
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Respond to enquiries and provide quotes.
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Deliver and manage construction projects.
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Process payments and maintain records.
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Communicate with you about services, updates, or important notices.
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Improve our website and services.
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We will never sell your personal data. We may share your information with:
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Trusted service providers (e.g., payment processors, IT support, subcontractors) when necessary for delivering our services.
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Regulatory bodies or legal authorities, if required by law.
4. Data Security
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Personal information is stored securely using appropriate technical and organisational measures.
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Access to personal data is limited to authorised personnel only.
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We retain personal data only as long as necessary to fulfil business or legal obligations.
5. Your Rights
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You have the right to:
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Request a copy of the personal data we hold about you.
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Ask for corrections to any inaccurate information.
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Request deletion of your data (where legally possible).
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Withdraw consent for communications at any time.
6. Cookies
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Our website may use cookies to enhance functionality and analyse traffic. You can disable cookies in your browser settings if preferred.
7. Contact Us
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For questions about this Privacy Policy or to exercise your rights, please contact:
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Character Construction London Ltd
Email: danoch@gmail.com
Phone: 07843 499340
Address: Market House, 21 Lenten Street, Alton, Hampshire, GU34 1HG